⚠️ Please review our Terms & Conditions / Reservation Policy before booking, especially regarding insurance coverage and cancellation fees.
Rental Process
1
Send a Reservation Request
Please apply via our website reservation form.
We will check availability and send a confirmation email within 2 business days.
2
Visit Our Store
On the rental day, please come to us by one of the following:
  • Direct Visit: Inside Takenoya Ryokan (near JR Shinano-Omachi Station)
  • Pick-up Service: We can pick you up from your hotel or nearest station
3
Rental Procedure
Required on the Day
  • Original Driver's License
  • Passport (for international visitors)
  • Payment method
You will sign the contract, complete payment, inspect the vehicle for scratches, and receive the keys.
4
Return
Please return the vehicle on time with a full tank of fuel.
※Overtime charges or fuel differences will be settled at return.

After Return: We can drop you off at your hotel or station if requested.
Payment Methods

Payment is made online at the time of reservation confirmation.

Credit Cards
VISA / Mastercard
AMEX / JCB / Diners
QR Payments
PayPay / Alipay
WeChat Pay
Emergency / In Case of Trouble
In case of accident or breakdown, please follow the steps below calmly.
Insurance will NOT apply if you fail to report the accident to the police.
1
Call 119 if anyone is injured.
2
Call 110 (Police) and obtain an accident report — even for minor damage.
3
Contact Us:
Driver's License Requirements

To drive in Japan, you must present one of the following. If you forget your license, we cannot rent the vehicle.

1
Japanese Driver's License
Valid Japanese driver's license.
2
International Driving Permit (IDP)
Must be based on the 1949 Geneva Convention.
  • ❌ 1968 Vienna Convention IDPs are NOT valid in Japan.
  • ❌ Digital copies or photos are NOT accepted. Bring the original booklet.
3
Foreign License + Official Japanese Translation
Drivers from the following countries/regions may drive with their original license AND an official Japanese translation:
Switzerland  /  Germany  /  France  /  Belgium
Slovenia  /  Monaco  /  Taiwan
Send a Reservation Request
Requests accepted 24/7 — we reply during business hours.