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A Japanese driving licence
A valid licence issued in Japan.
Terms & Policy
Terms and conditions / booking policies
Thank you for choosing Omachi Rent a Car. Please read the following terms and policies carefully before booking. They apply to both the Shinano-Omachi Station Branch and the Omachi Onsenkyo Branch.
Advance booking requiredOnline payment onlyNo smoking, no petsBoth branches
Last updated: August 2026
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Driving licences and eligibility
Anyone holding a licence that is valid in Japan may rent from us, with no upper or lower age limit on the rental itself. You must present the original licence on the day of collection — photocopies and photographs are not accepted.
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An International Driving Permit (IDP)
The IDP must be issued under the 1949 Geneva Convention. Permits issued under the 1968 Vienna Convention are not valid in Japan. Digital copies are not accepted — please bring the original paper booklet.
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A foreign licence with an official Japanese translation
Holders of licences from Switzerland, Germany, France, Belgium, Slovenia, Monaco and Taiwan may drive with the original licence plus an official Japanese translation (no IDP required).
Please note, however, that all insurance and coverage applies only to drivers aged 21 and over. Drivers under 21 will not be covered in the event of an accident.
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Booking and cancellation policy
Cancellation fees
If you need to cancel, please let us know as early as possible. The following fees apply.
| When you cancel | Cancellation fee |
|---|---|
| More than 1 month before the pick-up time | Free |
| 1 month to 1 week before | 20% of the base rate |
| 1 week to 48 hours before | 30% of the base rate |
| Within 48 hours of pick-up | 50% of the base rate |
| No-show | 100% of the base rate |
※ All cancellation charges are calculated from the scheduled pick-up date and time.
※ Please send cancellations by email. Refunds are processed through the original online payment.
How long a provisional booking is held
Your booking is confirmed only once you have paid through the link we send you. An unpaid provisional booking is cancelled automatically after 48 hours. For bookings made within 48 hours of the pick-up time, the provisional booking is held for just 10 minutes, and the reservation is not confirmed unless payment is completed within that time.
Options
| Option | Price (tax included) |
|---|---|
| Child seatRequired by law for children under six. Not available for children under 15 months or shorter than 76cm. | ¥1,100 / 24 hours, per unit |
| Junior seat (booster)For children who have outgrown a child seat (roughly age 4 and up, under 140cm). | ¥1,100 / 24 hours, per unit |
| Ski carrierUp to four snowboards or six pairs of skis. | ¥1,100 / 24 hours, per unit |
※ Child and junior seats are limited in number. Please tell us your child’s age and height when booking.
※ Correct fitting is the responsibility of the driver.
Shuttle service
| Shuttle area | Price (one way, tax included) |
|---|---|
| Within Omachi City (excluding Ogizawa) | ¥3,000 |
| Ogizawa and nearby areas (Hakuba, Matsumoto etc.) | ¥6,000 |
| Nagano City and other distant areas | Quoted individually |
※ Ogizawa is within Omachi City, but because of the distance it falls into the ¥6,000 band.
※ Other areas are quoted individually according to distance.
※ Road or booking conditions may mean we cannot offer a shuttle on the day.
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Insurance, coverage and NOC
You can choose from the following plans. All insurance and coverage applies only to drivers aged 21 and over.
| Coverage | Plan ABasic cover only | Plan BVehicle cover | Plan C ⭐Vehicle cover + NOC waiver |
|---|---|---|---|
| Additional cost | ¥0 | ¥3,300 / day | ¥5,500 / day |
| Vehicle repair costs | Not covered | Covered(¥100,000 excess) | Covered(no excess) |
| Excess (renter's liability) | Full repair cost | Up to ¥100,000 | None |
| NOC (non-operation charge) | Applies | Applies | Waived |
⚠️ About the ¥100,000 excess on Plan B
Plan B covers vehicle repair costs, but the ¥100,000 excess remains payable by the renter. In a single-vehicle accident you may be asked to pay up to ¥100,000 towards repairs. We recommend Plan C (vehicle cover plus NOC waiver), which has neither an excess nor an NOC.
Basic cover
| Basic cover (included in the rental price) | Limit |
|---|---|
| Personal injury liability | Unlimited |
| Property damage liability | Unlimited (no excess) |
| Personal accident cover | Up to ¥30 million per person |
| Vehicle damage | Not covered |
| Roadside assistance | Up to ¥150,000 per incident |
Non-operation charge (NOC)
A charge towards lost business when an accident, breakdown or soiling means the car has to be repaired or cleaned. It is waived under Plan C.
| Non-operation charge (NOC) | Amount (tax included) |
|---|---|
| If the car can be driven back | ¥55,000 |
| If the car has to be towed | ¥110,000 |
NOC for cleaning
If the interior is soiled beyond what normal cleaning can handle — spilled food or drink, vomit, sand, mud, pet hair, tobacco odour and so on — we charge an NOC of up to ¥20,000 (tax included) towards cleaning. The exact amount depends on the extent of the soiling.
All our cars are non-smoking and pets are not allowed. If smoking or pet transport is detected, we may charge the actual cost of deodorising and restoring the vehicle in addition to the cleaning NOC above.
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Rules of use and returns
Using an ETC card
Our cars are not supplied with an ETC card. If you wish to use ETC lanes, you must insert your own ETC card into the onboard reader.
Driving through an ETC gate without a card inserted is strictly prohibited. If you do so, we will charge the expressway toll incurred plus a penalty equal to twice the expressway charges.
If you do not have an ETC card, please use the general lanes and pay by cash or credit card.
Fuel
Cars are supplied with a full tank and must be returned full. If the tank is not full we will calculate and charge for the fuel using our standard formula.
Parking fines
If a parking fine is left unpaid, we will charge ¥25,000.
No smoking, no pets
All our cars are non-smoking and pets are not allowed. A cleaning fee will be charged if smoking or pet transport is detected.
Returns and extensions
Returning the car after the agreed time incurs an extension charge. If you are going to be significantly delayed, please contact us as soon as possible.
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Notation based on the Act on Specified Commercial Transactions
This section is provided in accordance with Japan’s Act on Specified Commercial Transactions (特定商取引法).
| Seller | Be Village Inc. |
|---|---|
| Responsible manager | Makoto Wakita, Representative Director |
| Head office | 12856-125 Chikuni-otsu, Otari Village, Kitaazumi District, Nagano 399-9422, Japan |
| Branches | Shinano-Omachi Station Branch: 3059 Omachi, Omachi City, Nagano 398-0002 (inside Takenoya Ryokan) Omachi Onsenkyo Branch: 2811-3 Taira, Omachi City, Nagano 398-0001 (inside the Sake Museum) |
| Telephone | +81 50-1785-0790 Same number for both branches |
| info@omachirentacar.com | |
| Website | https://omachirentacar.com/en/home-2/ |
| Price | Rental rates are as shown on our cars and rates page (all prices include tax). |
| Additional charges beyond the rental price | · Fuel (return with a full tank; otherwise charged using our standard formula) · Options (child seat / junior seat / ski carrier, ¥1,100 each per 24 hours) · Insurance options (Plan B ¥3,300 per day, Plan C ¥5,500 per day) · Shuttle service (¥3,000 within Omachi City; ¥6,000 for Ogizawa, Hakuba, Matsumoto etc., one way) · Extension charges, and actual costs such as expressway tolls and parking · NOC, insurance excess and parking-fine charges in the event of an accident, breakdown or soiling · Any internet connection charges you incur |
| Payment method | Online credit card payment only (VISA / Mastercard / AMEX / JCB / Diners). We do not accept cash or card payments at the counter. |
| Payment timing | At the time of booking. Please pay via the link we send after your booking request. Your booking is confirmed once payment is complete. |
| When the service is provided | From the pick-up date and time you specify when booking until the agreed return date and time. |
| Returns and exchanges | As this is the provision of a service (vehicle rental), returns and exchanges are not possible. Cancellations are handled according to the cancellation policy set out on this page. |
| System requirements | A standard web browser (the latest version of Google Chrome, Safari, Microsoft Edge or Firefox) and the ability to send and receive email. |
Any questions? Please get in touch.
The booking form is open 24 hours; replies are sent during opening hours (8:00–18:00). Payment is by online credit card only, and all rentals must be booked in advance.